Privacy Policy for Qualvix.ai

1. Introduction

Qualvix.ai ("we", "our", "us") provides users with AI powered communication services (SMS and email). This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services. By using our Services, you agree to the practices outlined in this Privacy Policy.

2. Information We Collect

We collect the following information from users:

• Personal Identifiable Information (PII): Name, address, phone number, email address, and other personal details.
• Communication History: Emails and/or texts to and from you which could include personal or sensitive information voluntarily provided by you.
• Technical Information: IP addresses, geolocation, device information, and browser type to help us improve the functionality of our service.
• Usage Information: Data on how you interact with our services, including time spent, frequency of use, and engagement patterns.
• Cookies / Tracking: We use cookies and similar tracking technologies to collect information about how you interact with our website and services. This may include data such as browser type, IP address, pages visited, and time spent on the website. These technologies help us improve our service and provide a personalized user experience.

3. How We Use Your Information

We use the information collected for the following purposes:

• To provide and personalize our Services.
• To communicate with users regarding updates, support, and other service-related information.
• To analyze and improve our services through the use of third-party tools for analytics and performance monitoring.
• To ensure compliance with legal obligations and protect our rights.

4. Sharing Your Information

We may disclose your information to third-party service providers that assist us in operating our platform, including payment processors, analytics providers, and cloud hosting services. We ensure that these vendors are bound by confidentiality and data protection agreements. Additionally, in the event of a business transfer, merger, or acquisition, your information may be transferred as part of the transaction.

You acknowledge that any information provided to Qualvix.ai —including, but no limited to, pricing, marketing information, business strategies, or other operational details—is not confidential and will not be treated as confidential by Qualvix.ai.

You acknowledge that communications may be generated or assisted by artificial intelligence (AI), and that AI-generated responses are inherently probabilistic and may be inaccurate, incomplete, or unpredictable.

5. Data Security

We are committed to ensuring the security of your information. User data is stored on secure servers. Access to personal information is limited to authorized administrators and our AI system. We may also implement encryption options to enhance the security of all stored data. While we implement reasonable security measures, no system is fully immune to potential breaches, and users acknowledge the risk of data theft or unauthorized access.

6. Do-Not-Track Signals

Our website does not respond to Do-Not-Track (DNT) signals at this time. However, we adhere to the privacy preferences set in your browser. You may opt out of certain tracking and advertising technologies by adjusting your browser settings or visiting relevant third-party sites such as Google or Facebook for opt-out options.

7. Regional Privacy Rights

Residents of certain regions, such as California (under the CCPA), Nevada, and the European Economic Area (under the GDPR), may have specific rights regarding their personal data. These rights include the ability to access, correct, delete, or restrict the processing of their information.

8. Limitation of Liability

Users are prohibited from submitting any sensitive financial information via messages (e.g., credit card numbers, bank account details, or login credentials) through our platform. In the event that you violate this provision and such information is disclosed or accessed, Qualvix.ai shall not be held liable for any loss of funds, identity theft, or public disclosure. Users assume all risks associated with sharing sensitive personal data during interactions with our AI characters.

9. User Rights and Data Retention

We retain your personal data for as long as necessary to provide the services you have requested or for other essential purposes such as complying with legal obligations, resolving disputes, and enforcing our agreements. If you request the deletion of your data, we will make reasonable efforts to delete your personal information unless retention is required by law.

10. Children’s Privacy

Our services are not intended for users under the age of 18. We do not knowingly collect or solicit personal information from anyone under 18. If you are under 18, please do not use our services or provide any personal information to us.

11. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage users to review this policy periodically.

12. Contact

If you have any questions about this Privacy Policy, please contact us at [email protected].